What We Do

Faisalabad Electric Supply Company (FESCO) in Pakistan is primarily responsible for the distribution of electricity in its designated region, which includes Faisalabad and surrounding areas. Here are the key functions and responsibilities of FESCO:

  1. Electricity Distribution: FESCO is responsible for distributing electricity to residential, commercial, and industrial consumers within its jurisdiction. This involves managing the distribution network, including power lines, transformers, and substations.

  2. Infrastructure Maintenance: The company is tasked with maintaining and upgrading the electricity distribution infrastructure to ensure the reliability and efficiency of the power supply. This includes regular inspections, repairs, and the installation of new equipment as needed.

  3. Billing and Revenue Collection: FESCO handles billing for electricity consumption and collects payments from consumers. This involves meter reading, generating bills, and managing the financial transactions associated with electricity usage.

  4. New Connections: FESCO facilitates the process of providing new electricity connections to consumers. This includes processing applications for new connections, installing meters, and integrating new customers into the existing distribution network.

  5. Complaint Resolution: FESCO addresses consumer complaints related to electricity supply, billing issues, and other service-related matters. The company typically operates customer service centers to assist consumers with their concerns.

  6. Load Management: FESCO is involved in load management, which includes the allocation and distribution of electricity to different areas based on demand. During periods of high demand, load shedding or controlled power outages may be implemented to prevent system overloads.

  7. Compliance with Regulatory Standards: FESCO operates within the regulatory framework set by the National Electric Power Regulatory Authority (NEPRA) and other relevant authorities. This includes adhering to established tariff structures, safety standards, and other regulations governing the power sector.

  8. Anti-Theft Measures: FESCO works to prevent electricity theft, unauthorized connections, and other forms of non-compliance with the law. This helps maintain the financial sustainability of the company and ensures fair distribution of electricity.